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Wat als de gast niet uitcheckt?

Accepted Answer

CheckYout vervangt niet de gebruikelijke communicatie met je gast. Het is een extra tool dat het proces vereenvoudigt. Als een gast niet scant, kun je zoals gewoonlijk handelen op het geplande check-out-tijdstip.

Tip: Vermeld het scannen van de QR-code in je check-out-instructies – bijv. in je gastenmap, je Airbnb-/Booking-beschrijving of in je bericht vóór vertrek. Zo weten je gasten ervan en stijgt het scanpercentage aanzienlijk.

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Heb ik een Google Business-profiel nodig?

Accepted Answer

Voor de automatische uitnodiging voor reviews, ja. Als je nog geen profiel hebt, is het de moeite waard om er een aan te maken – het is gratis en verbetert je zichtbaarheid op Google aanzienlijk. Google Business-profiel aanmaken →

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Question 41

What is CheckYout?

Accepted Answer

CheckYout is a Swiss SaaS solution for vacation rental hosts. Guests check out by scanning a QR code or tapping an NFC sign, and the cleaning staff is automatically notified via WhatsApp, email, or webhook.

Question 42

How does CheckYout detect that a guest has checked out?

Accepted Answer

The guest scans a QR code or taps their phone on an NFC sign when leaving the apartment. CheckYout registers the scan and immediately triggers the notification.

Question 43

Do my guests need an app to use CheckYout?

Accepted Answer

No. Guests scan the QR code with their regular smartphone camera — no app installation, no login, no personal data required.

Question 44

How does CheckYout notify my cleaning staff?

Accepted Answer

Via WhatsApp, email, or webhook. You choose per property which channel to use. All three channels are included free in every plan.

Question 45

Does CheckYout work with Smoobu?

Accepted Answer

Yes. CheckYout connects directly to your Smoobu account. The PMS integration is available from the Pro plan (CHF 9.90/month) and syncs booking data automatically.

Question 46

Does CheckYout work with Nuki?

Accepted Answer

Yes. The Nuki integration provides live door status, automatic cleaning tracking, and a turnover timeline in the dashboard. Available from the Pro plan.

Question 47

Does CheckYout work with tado°?

Accepted Answer

Yes. After checkout, CheckYout automatically switches the heating to eco mode via tado°. Before the next arrival, it heats back up in time.

Question 48

How much does CheckYout cost?

Accepted Answer

CheckYout is permanently free for one property. Plus (CHF 4.90/month) allows up to 3 properties. Pro (CHF 9.90/month) offers unlimited properties and smart home integrations.

Question 49

Are WhatsApp messages included in the free plan?

Accepted Answer

Yes. All notification channels — WhatsApp, email, and webhook — are included free in every plan. The only upgrade trigger is the number of managed properties.

Question 50

How does my cleaner confirm that cleaning is done?

Accepted Answer

The cleaner receives a token link in the WhatsApp message. One tap confirms the cleaning — you see the status live in your dashboard.

Question 51

Do I need the wooden sign or is a QR code PDF enough?

Accepted Answer

Both work. The wooden sign is the premium option with an NFC chip. Alternatively, you can download an A4 PDF with a QR code for free and print it yourself.

Question 52

How is the wooden sign shipped (EU/Switzerland)?

Accepted Answer

The wooden sign is shipped from Switzerland. Delivery to Switzerland takes 2–3 business days, to the EU 5–7 business days. You receive tracking information by email.

Question 53

Does CheckYout work for multiple vacation rentals at the same time?

Accepted Answer

Yes. The Free plan includes one property. Plus supports up to 3, Pro unlimited properties — each with its own QR code and individual settings.

Question 54

What languages does CheckYout support?

Accepted Answer

The guest-facing checkout page is available in 9 languages: German, English, French, Spanish, Italian, Dutch, Croatian, Greek, and Portuguese.

Question 55

How can I try CheckYout before paying?

Accepted Answer

Create a free account and set up your first property — free and without a credit card. The Free plan is permanently free, no trial period.

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